Legal Notice

Website Information

  • The content on this website is provided for general information and personal use only.
  • While we make reasonable efforts to keep information accurate, we do not guarantee that all content is complete, current, or free from errors.
  • Velstaire and Janse mode online are not liable for any loss, damage, or consequence arising from the use of this website or reliance on its content.
  • Product descriptions, prices, images, and specifications can be revised or updated at any time without prior notice.
  • Your statutory consumer rights under applicable UK and EU law remain fully protected and are not limited by this notice.

Privacy and Data Security

  • Your privacy is respected at all times, and you can browse the website without submitting personal information.
  • Personal data is collected only when necessary, including when you place an order or submit an enquiry.
  • All personal information is handled securely and used only for legitimate business purposes, including order fulfilment, customer support, and service improvement.
  • We do not sell or trade personal data.
  • Your information is shared only when legally required or when necessary to provide our services, including with payment processors or shipping providers.
  • You can request access to, correction of, or deletion of your personal information at any time.
  • Privacy-related requests can be submitted to support@velstaire.com.
  • Further details about how we collect, use, and protect personal data are available in our Privacy Policy.

Website Availability

  • We do not guarantee that the website will always be available without interruption.
  • Access to the website can be affected by temporary technical issues, maintenance, or service interruptions.
  • We are not liable for any inability to access the website caused by downtime or technical disruptions.

Intellectual Property

  • All content on this website is protected by intellectual property rights.
  • Text, graphics, logos, images, and design elements are owned by Velstaire or used with proper authorisation.
  • Any unauthorised copying, reproduction, modification, distribution, or commercial use of website content without prior written permission is strictly prohibited.
  • Unauthorised use of website materials can result in legal action.

Got questions? We've got answers.

Customer Support Hours:
Monday to Friday: 09:00 – 17:00 GMT

Email: support@velstaire.com
Phone Number: +31644846062
Contact Form

Velstaire is owned and operated by Janse mode online, a company registered in the Netherlands.

Registration Number: 08137452

Address: Koolhovenstraat 3, 3772 MT Barneveld, Netherlands